WBW are hiring a private client solicitor or legal executive in their Launceston office

Client Feedback Form

Please use the dropdowns below to select your responses. Each dropdown has a value between 0 and 10.

Please use the dropdowns below to select your responses. Each dropdown has a value between 0 and 10.

Full Name

Email Address

1. How likely is it that you would recommend us to a friend or colleague?

0 – Not at all | 10 – Extremely Likely

2. Were we responsive in our communications with you, be that in person, by email or over the phone?

0 – Not at all responsive | 10 – Very Responsive

3. Did we keep you sufficiently up to date with the progress of your case?

0 – Not at all up to date | 10 – Very Up To Date

4. Did we give adequate costs information?

0 – Inadequate | 10 – Adequate

5. Were your instructions followed?

0 – Not At All | 10 – Completely

6. Were we helpful and courteous?

0 – Not At All | 10 – Very

7. Should the need arise, how likely are you to use us again?

0 – Not At All Likely | 10 – Very Likely

8. Why did you choose us over another legal firm?

9. Do you have any feedback on a particular member of staff?

10. Please feel free to leave any additional comments in the section below.

11. Did you supply your photo and address ID to us electronically using InfoTrack?

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To make the process as easy as possible you can pay Law Bills up to a maximum of £5000.00 online by credit or debit card using your Matter Number and Law Bill Number. These details can be found on the Law Bill issued to you. Please ensure that you pay the correct amount as shown under the Total Due amount on your Law Bill.

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Client Feedback Form

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