• How did we do?

    Thank you for instructing WBW.

    We would be most grateful if you could take a few moments to complete the following questions regarding the service you have received.

  • Was there undue delay in obtaining an appointment?
  • Were you kept waiting after the booked time for an appointment?
  • Did the receptionist answer your calls quickly and satisfactorily?
  • Were our staff helpful and courteous at all times?
  • Were you satisfied that we did everything possible to work efficiently?
  • If you asked us to telephone you back, did we respond within a reasonable time?
  • Did we reply to your communications within a reasonable time?
  • Were you kept sufficiently informed about what was happening and about costs?
  • Was the outcome of your case what you expected?
  • Was the quality of service what you expected?
  • Is there anyone that you wish to specifically mention for excellent or poor service? Please tell us who you'd linked to mention and why.
  • Is there anything we can do to improve our service?
  • Would you recommend our services to others?
  • Do you have any additional comments?
  • May we contact you to discuss your experiences with WBW?