1. Has a trip to A&E left you in more pain than before?

    There were 23.4 million attendances recorded at Accident and Emergency (A&E) in England during 2016-17 according to NHS Digital figures. Clearly, that’s a lot of work for our hard-working, dedicated NHS staff. In general, these highly trained healthcare professionals do a commendable job, diagnosing and treating the medical problems which affect the millions of people…

  2. Duty of Candour

    The 1st April 2015 saw the introduction of the new statutory duty of candour. Its aim was to ensure that patients receive accurate, truthful information from their health care providers. Health and wellbeing are easily the most important element of any individual’s life. So when we become ill, it is a very stressful and difficult…

  3. The Pressure of Christmas on the Health Service

    The festive season has come and gone and left most of us a little lighter in our bank accounts and a little more over-weight than usual. Food and family are the two main components which make up this wonderful time, and while I hope that you survived the food overload and family games which inevitably…

  4. Secondary victims are still victims and can claim

    Clinical Negligence is often only associated with the direct victim who suffered the negligence first hand, however, it is important that due consideration be granted to secondary victims. A secondary victim is someone caught up in the scene of an accident, who then went on to suffer recognised psychiatric illnesses as a result of the…

  5. It costs nothing to talk

    Dealing with any health related issues or treatments can be extremely complex, scary and confusing at times – this is where we lean most on the professionals and their services to help us through this often difficult time. But if medical treatment falls below the standards you expect this can leave you in a vulnerable…

  6. Diagnosis via your smartphone

    mHealth – diagnosis via your smartphone sounds great but if something goes wrong who is at fault? We have recently been reading with interest EU and UK development in the field of medical apps (mHealth) to help with patient care and monitoring.  The emergence of this technology is advancing rapidly and there are currently 97,000…

  7. Complain or Claim?

    At WBW we handle a lot of enquiries regarding medical issues which have affected our clients.  These range from receiving poor or inadequate service to fundamental negligence cases where a claim needs to be perused.  There is a big difference between the two and although we understand how frustrating it can be to have received…