WBW can advise on the entire outsourcing process including tendering, negotiation and the contractual arrangements involved. Outsourcing involves the transfer by a business to a third party of the operational responsibility for the provision of a distinct business function, process or service. Outsourcing arrangements also involve the transfer of responsibility and often employees or assets to the supplier. Our aim with outsourcing is to in place a flexible but clearly defined arrangement which properly reflects the customer’s requirements and which provides a mechanism by which the parties can respond to changing needs and a changing environment.